Services
Fast, affordable, quality help.
Fix operating system issues, remove viruses & check security
If your computer no longer loads to Windows, or you're getting error messages or annoying pop ups, we can service it to make it like new again. Depending on the problem we often fix the specific issue, otherwise we backup your data, reinstall the operating system, then restore your data.
In most cases viruses, spyware or malware can be located and removed quite easily and quickly. Your Internet settings and file system are then repaired. In less common extreme cases, your data is backed up, the operating system is reinstalled and your data restored. We then check the computer security and explore antivirus options. We also advise not opening email attachments from people you don't know and being careful about downloading anything free, torrents and clicking on advertising links.
Upgrade / replace faulty hardware / speed up your computer
We can upgrade storage & memory in laptops and anything in desktop computers, be it a water cooler, case, power supply or video card etc.
Quick turnaround for replacing most parts and some parts can be replaced on the spot.
Speed up your computer by tweaking the operating system, reinstalling it, or upgrading hardware.
Help with email, passwords, wifi and printer issues
Setting up Microsoft Outlook for email and calendar and having them sync to your phone.
We sell Microsoft Office Pro Plus 2024 for a one time price, instead of having to subscribe yearly for your Word, Excel and Outlook etc.
If you've forgotten your passwords and you're locked out of your computer or need help accessing your email, MyGov or Facebook for example, we can help.
Fixing wifi connectivity issues, wireless printer and scanner issues.
Set up new computers, printers, wifi mesh systems, TVs
We remove the bloatware & trial software when setting up new computers, can transfer data from broken computers and provide a backup solution.
Set up email accounts in Outlook, recovery forgotten passwords, install wireless printers & scanners, routers & mesh systems.
Data transfer, backup and recovery
Transfer files, bookmarks, saved passwords etc. from your old computer to your new one, even if your old one is no longer working.
Choosing a backup solution for those valuable family pictures, Uni assignments or business email. We'll choose an easy solution and can clarify the pros and cons of cloud backup vs backing up to an external hard drive.
Depending on your situation, it is often possible to recover deleted or lost data from your computer or external hard drive. Success is more probable if the data has gone missing only recently. Also, if you've lost some data, you should not copy or install anything onto the computer before letting us look at it. We are substantially more affordable than the businesses that specialize in this area and have successfully recovered data on many occasions.
Remote access support & computer tuition
If you just need a small issue fixed, we can access your computer remotely to fix it fast, for your convenience. We only do this after meeting you in person and never set up unattended access.
With years of experience in computers we are sure to offer you some handy tips.
Family Safety setup
We can set up your children's computers so that they are safe. Set allowed websites or prevent others, set time limits etc. and set you up as the administrator with reports you can read.
Custom built computers
If you'd like us to build you a custom desktop computer to suit your needs, we can do this too! You can choose your video card, how much storage & memory you need, or just tell us what you want to use the computer for. Free delivery and optional set up (data transfer, email, printer etc).
